To those IT support guys who are now busy with WIN7 migration, you must be facing this problem after migrating user profile to a new laptop. However, if you want to restore the cache of outlook, please follow the below steps:
- Log in to the old device with the user credential from which you want to restore the cache
- From Run command type %APPDATA%\Microsoft\Outlook and press enter
- Copy the file with .nk2 extension
- Log in to the new device with the user credential to which you want to restore the cache
- From Run command type %APPDATA%\Microsoft\Outlook and press enter
- Close outlook and rename the existing .nk2 file
- Copy the old .nk2 file and rename it as it shows in the new device
- Run Outlook